Dutch Bros Interview Questions (Example Answers Included + more information)

Do you ever wish to work at Dutch Bros, one of the biggest coffee chains in the US? Do you want to know what some of the Dutch Bros Interview Questions are? Read on to find out.

You will be asked several Dutch Bros interview questions depending on the position you are applying for. Dutch Bros is the largest private coffee company in the United States, which always hires people for different positions at the company. A few years ago, I was honored to apply for a Barista job at Dutch Bros and was called in for an interview weeks later. Since I had not interacted with any Dutch Bros workers before the interview, I was tense as I needed to figure out what to expect. I used the knowledge that I had and my experience to answer all the questions that were asked, and I was hired. In this article, I will list all the possible questions you will be asked during an interview with Dutch Bros company and how to answer them perfectly. So, read on!

Dutch Bros Interview Questions (Example Answers Included)

Dutch Bros Interview Questions 
Interview illustration. Image source: Dutch Bros Coffee

What are some Dutch Bros interview questions?

You will be asked several questions during an interview with Dutch Bros, as the company will seek to know you better as a person and as the perfect person for the position you are applying for. Some of Dutch Bros’ interview questions include;

What do you know about Dutch Bros?

This is the first question you will be asked once you enter the interview room. This question will be asked with the intention of the company wanting to know if you have any knowledge about the company and, if yes, what you know it for. To answer this question, briefly discuss how great the company is towards serving its customers and the types of drinks they offer. Here is an example of an answer;

“I know that Dutch Bros is the biggest coffee company in this country, which gained popularity from its quality drinks and services to its customers. This coffee chain’s headquarters is located in Grants Pass, Oregon, in the United States, and it has been able to open over 300 stores across different states. I also know this company from its quality and fresh variety of drinks it offers, from coffee, frosts, blended drinks, and even smoothies”.

Why Do You Want to Work with Dutch Bros as Your Future Company?

When asked this question, the interviewer wants to know why you are interested in working with Dutch Bros as a coffee chain company and not any other coffee store. To perfectly answer this question, state that you want to work with Dutch Bros because of the quality service it has been providing over the years and the attitude and behavior that the staff usually have towards its customers. You can also state some of the values of this company that you respect and the environment it offers its employees. Below is an example of an answer you can give;

“I have chosen to want to work with your company as I have been very impressed over the years as a customer of this company, the way the staff has always served me, and the kind of environment this company offers to both its employees and customers. I also want to work with this company to be part of its success, as my expertise will come in handy with what the company is looking for. Additionally, this company will challenge me to be a better worker in my position, which will help me greatly improve the skills that I currently have. I will gain more knowledge about the coffee industry, shaping my career.”

How does this position with Dutch Bros coffee fit into your career goals?

Answer this question regarding how you would love to get into a better position eventually or how this position will give you the necessary skills and knowledge you want. Here is how you can answer this question;

“My long-term goal as a (mention the position you are applying for) is to gain all the necessary knowledge and skills to become the best ‘your position’ in the coming years. With Dutch Bros, I am assured of learning a new skill daily, which will push me to perform better. This position also fits my career goals as I would love to train other people willing to follow the same career path as mine in this company.”

Why should we hire you?

This is a question you should expect to be asked because the company would want to eventually know why you feel you are the perfect candidate for the position you applied for. To greatly answer this question, consider the values of this company and how your previous experience and personality fit into them. You can also talk about the quality of services you offer as an employee, which will eventually contribute to the growth of this coffee company. Here is an example of a perfect answer;

“I think you should hire me because I am a team player in providing any services delegated to me. I am also a great multitasker and can handle a few customers perfectly at ago. With the experience I have gained over the years, I believe that I will be able to offer quality services to the customers, as well as the company at large”‘

What are your hobbies?

This is another question you may ask during an interview with Dutch Bros, although it is separate from work. You will be asked this question as the interviewer will want to know more about your personality and who you are when you are not a worker. Note that all the answers to this question are correct, as different people have different hobbies.

What is your experience in the coffee industry?

When asked this question, briefly explain your previous job and what you were required to do at your last working station. You can also talk about what you learned from your experience and how you will carry the lessons and knowledge into your new job. This is how you can answer this question;

“My past experiences in the coffee industry have been the best, as I have been able to work with different people. I have also gained new skills and knowledge required in the coffee industry, making me fit for the position I am applying for. I have also learned that communication is the number one skill or attribute a good employee must have to provide their services to customers fully. Additionally, I have acquired supervisory skills that enable me to play as a team leader whenever I am summoned to be one”.

When was the last time you had to make a difficult decision?

This question aims at knowing the kind of employee you are and the thought process you are likely to consider before making any decision that may directly affect the company’s services. To answer this question, narrate your past experiences where you had to decide without involving your senior. Here is how you can answer this question;

“The last time I made a difficult decision was at my last job, where I had to turn a customer’s request down, a thing that rarely happens in this industry. A customer had come in late and ordered a drink that needed to be iced. Since we were about to close in the next few minutes, we had run out of ice and could not make it. I kindly explained to the customers that there was no ice to make their drink and that I would be more than willing to make them a cup the following day. Although I could have given them an iced drink or slightly cold, I chose to be open about the situation to give them the best even if it meant the following day.”

What are your strengths?

When asked this question, focus on the qualities you have that enable you to be a team player, lead other people on your team, or perform tasks under minimal or no supervision. The interviewer needs to see the impact you will bring to the company. Here is how you can answer it;

“One of the strengths I pride in is that I can be a key player and a great team leader. I can diligently perform any work assigned to me and assign duties to some of my juniors. Another strength I have is the ability to work under minimal or no supervision, as my end goal is to give out my best services at all times.

Do you have any weaknesses?

As an employee, I always look forward to giving my best service to every customer. On days or occasions when I feel I did not give my best, I tend to regret or lose my confidence, which may affect my services. However, I always ensure to serve every customer with quality service regardless of age, gender, or social status.

Have you ever encountered a rude customer? How did you deal with the situation?

Make sure you give a brief narration of how you were forced to deal with a rude customer and how you handled the situation gracefully as an employee. Ensure that the interviewer sees that you still upheld the company’s values and did not leave the customer ruder or angry. Here is an example of an answer you can give.

“I once encountered a rude customer who felt that their order had been delayed for too long and therefore decided to want a refund or another free order to compensate for the time they had wasted. I explained to them that I never intended to keep them waiting and apologized for any inconvenience I had caused them. I told the customer I would be happy to offer them another drink if they understood the situation and became happy, as I love serving a happy customer. They immediately understood why I had delayed their order and were kind enough to enjoy their order in the store and thank me for considering their feelings”.

Have you ever been fired from a job?

This question intends to see how you react when things seem to fall apart at your workplace. If you have never been fired, tell them that. However, if you have ever been fired from your previous work, tell them the cause and how you handled the situation, considering that you also contributed to the decision. Below is how you can answer this question;

“Yes, I was fired from my first job as a barista after I served two customers with wrong orders. I was new at the job and needed to focus on what each customer wanted. After the experience, I always learned to put the customers first and serve each one before proceeding to the other. This way, I would be able to give each customer my full attention and provide them with quality services.”

What is something you would change in the company if hired?

“I would not change anything with the company as this company has worked hard over the years to be where it is. However, if allowed to work with this company, I will ensure to bring a positive impact to the company in terms of skills and the quality services offered to their customers.”

Where do you see yourself in five years?

When answering this question, ensure that the interviewers know that you would love to work with the company for the longest time because of the skills and knowledge you would acquire through the years. If you intend to promote in the next few years to a higher position, let them know that;

”In the next five years, I want to see myself as the employee I am working to be. I aim to gain enough skills and knowledge to see me promoted and working at a higher rank than the one I have applied for. I also aim to see this company grow beyond its imagination, becoming the best coffee chain company across the globe”.

What keeps you motivated at your workplace?

The interviewer wants to know if you are a motivated worker who will not be required to be followed around to work. State what keeps you going while at work, be it the customers or the love for the job itself;

“I am a team person and love working with everyone around me. I also love seeing all my customers happy, motivating me to work every time I spot a customer entering the store. I also love learning new skills, which keeps me on my toes as I intend to learn all the new skills as quickly as possible.”

FAQ Section

Are Dutch Bros interview questions the same for all positions?

Most of the Dutch Bro’s questions are similar across all positions. However, some questions may vary depending on the job you are applying for, in the case of a manager and a Broista.

Can you ask questions at the end of an interview at Dutch Bros?

You can ask any question at the end of the interview to know the company more or want to clarify something.

Is there a time limit when answering interview questions at Dutch Bros?

There is no time limit when answering interview questions at Dutch Bros as the interviewer wants to know you better and will give you all the time you need to answer the question.

Leave a Comment