Working at ILLY Vs. Starbucks: Which is a better place to work?

Seeking employment has been part of life for many people in many parts of the world. It is considered among the few ways of making a living in many places. Although we want jobs to make ends meet, we usually hope to get a job at a place that gives us good working conditions and numerous benefits.

In New York, this task can be even more challenging. I can attest to this as I had first-hand experience of how things can be when I finished high school. Finding an employer who can provide good working conditions and numerous benefits can be a monumental task. However, a few offer some of the best packages for their employees. In this article, we will compare two of these companies to help you decide which is a better place to work.

What are the differences between working at ILLY Vs. Starbucks?




Work-life balance

Employees have minimal balance.

Employees have better balance.

Career opportunities

Offers few opportunities for its employees.

Offers a wide array of opportunities for its employees.

Compensations and employee benefits

Has more benefits for its employees.

Has a good number of benefits for its employees.

Positive business outlook

Enjoy a positive outlook

Enjoy a positive outlook.

Culture and values

Has a traditional set of culture and values.

Has a modern set of values and culture.

CEO approval

More than half approve of his leadership.

The majority approve of his leadership,

Job postings

Advertises fewer openings

Has more job openings.


Has good salaries

Salaries are average.

ILLY Vs. Starbucks – How does working there compare

Work-life balance

Working at ILLY Vs. Starbucks

Illy employees do not have a wide array of benefits that allow them to enjoy a comfortable work-life balance. This has been shown to affect the productivity of the employees as if their personal life is not doing well. They will not be able to deliver properly. Illy’s employees only enjoy one day off in a week and a few days of paid vacation in a year, as is required by law. This makes Illy a less attractive option for most job seekers as they want an employer who understands the importance of achieving work-life balance.

On the other hand, Starbucks employees enjoy a very wide array of benefits that allow them to achieve a work-life balance. All Starbucks employees are entitled to a 3- week of paid vacation every year. They are also entitled to an off day every week. On top of these personal days, Starbucks’ employees are entitled to sick partner leaves that allow them to stay home and take care of a sick partner while still getting paid. Starbucks also offers adoption or surrogacy assistance for its employees by giving them $10000 to facilitate the process. All this makes Starbucks a better employer in many ways.

In this category, Starbucks is the better employer as they offer a better work-life balance for its employees.

Career opportunities

The career opportunities are limited compared to its competitors. Illy is a well-established coffee house with over 150 outlets worldwide in over 30 countries. Despite having numerous outlets worldwide, it still does not offer its employees many career opportunities as the competition among employees in the company is very stiff. Illy also only advertises new positions to the public and not its employees making them miss out on the opportunities.

Starbucks is a model employer when it comes to this category since they offer their employees numerous opportunities. These opportunities come in various forms, be it a promotion or a transfer to a post that earns more money. Starbucks also has a program where its employees can take up online bachelor’s degree programs which may enable most of its employees to get the skills needed to seek higher positions or better-paying jobs.

Starbucks offers its employees more career opportunities; hence it is the better employer in this category.

Compensations and employee benefits

When it comes to compensations and benefits, Illy employees enjoy many benefits. These benefits, in many ways, are what keep employees motivated to continue providing their services to the companies. Illy offers its employees fully paid health insurance to ensure that their health and that of their beneficiaries are well taken care of in the event of sickness. They also have on-the-job and off-the-job training, which allows them to gain skills that will enable them to work efficiently and gives them an opportunity to go higher in the company’s hierarchy. For many job seekers, Illy offers benefits that are attractive.

On the other hand, Starbucks also has several benefits to which its employees are entitled. Apart from being able to take a 3-week paid vacation. Starbucks employees have health insurance that allows them to take care of their health whenever they fall sick. They are also given travel passes for on-the-job use that allows them to do deliveries well and with ease and without having to use their money.

In this category, Illy is the better option as they have better compensation and benefits.

Positive business outlook

A positive business outlook allows the employees of a particular business to want to associate with the business, which allows them to work more willingly and in a better way. Achieving a positive business outlook can be done in various different ways, and each company has its own set of strategies that it employs so as to have a positive outlook from its employees.

Starbucks also commands more goodwill from its employees as they are happier than other company employees. The high goodwill among the employees toward the company allows them to offer their services in a better way to the company. A positive business outlook can be achieved in many different ways but mainly through establishing good relationships between management and the lower-level employees.

Here both companies are equal since they both have a positive outlook.

Culture and values

Which is a better place to work between Working at ILLY and Starbucks

A company’s cultures and values are the factors that contribute to a company’s success. Illy has an interesting set of values and cultures that enable the employees to feel like part of the company and allow them to work in a better environment. Drawing its roots from Italy, Illy has a more traditional set of values and cultures; this, in modern days, can make the employees feel a bit uneasy when working as it involves a top-bottom approach to its operations.

On the other hand, Starbucks has a very modern set of values and cultures that makes working at Starbucks comfortable and pleasing for many of its employees. Instead of a top-bottom method of management, Starbucks allows its employees to make individual choices that allow the employees to feel included in the management. This style of management allows for professional growth as well as a peaceful working environment since each employee feels heard and included.

Starbucks has a better set of culture and values, making it a better employer.

CEO approval

It is very important that the employees of a company approve of the CEO’s leadership. This is because they will be more accepting of the policies and instructions given to them by the CEO. Mr. Pogliani Massimiliano has the support of more than half of the employees at Illy, which makes his administration easy as the employees are willing to follow his lead.

Starbucks’ CEO, Mr. Schultz Howard, receives support from many of the company’s employees. The majority of Starbucks’ employees agree with his leadership. This allows him to run the company smoothly as he can run out policies that he is sure will be implemented since he has the support of the employees at Starbucks. Having the approval of most of the employees makes for a peaceful and harmonious working environment.

In this category, the Starbucks CEO wins as more employees approve of him.

Job postings

Job posting is the best way to know if a company is hiring new employees and all their requirements. Illy having outlets all around the world makes it very attractive since it has job postings all around the world. When a company has many job postings, it usually means that it is growing exponentially. This makes Illy popular among many job seekers.

Starbucks is also an international coffee house having outlets in over 80 countries worldwide. It is also a company that is growing exponentially all over the world, and this makes it have many job postings in many parts of the world, especially here in the United States, where it has most of its outlets. This makes it a very popular employer for job seekers.

In this category, Starbucks wins as it has more job postings in more countries around the world.


Working at ILLY Vs. Starbucks

Salaries for various positions at Illy



Café Manager

$ 21.50 per hour

Customer service representative

$ 20.00 per hour

Shift lead

$ 19.00 per hour


$ 18.50 per hour

Crew member

$ 16.20 per hour

Salaries for various positions at Starbucks



Shift manager

$ 14.75 per hour

Customer service representative

$ 12.60 per hour

Shift leader

$ 15.30 per hour


$ 12.73 per hour

Crew member

$ 13.76 per hour

Illy offers better salaries than Starbucks.

ILLY Vs. Starbucks – Employee reviews

ILLY Employee Review

A barista who is a current employee at Illy said that they enjoyed working at Illy since they got to meet and interact with different people.

A shift lead who is a former employee sighted that although the pay is good, the management plays favorites a lot.

A café manager who is a former employee said working at Illy is very enjoyable they get annual employee outings.

A crew member who is a current employee at Illy said that working there is very enjoyable, but some customers can be very rude.

A customer service representative who is a current employee at Illy sighted that some customers can be very difficult to deal with.

Starbucks Employee Review

Working at ILLY Vs. Starbucks: Which is a better place to work?

A shift manager who is a former employee at Starbucks says that they enjoy working at Starbucks because of the benefits they enjoy.

A customer service representative said that working at Starbucks requires a strong spirit since there are some customers who are very difficult to deal with

A shift leader who is a current employee says that working at Starbucks is enjoyable since the staff is very friendly and corporative.

A cashier who is a former employee sighted that Starbucks paid low compared to the work one has to do.

A crew member who is a current employee sighted that they were satisfied with Starbucks since it was their first job.

Final Verdict: So, which is a better place to work? – ILLY Vs. Starbucks

I think that Starbucks is the better place to work as they have better benefits for their employees, and the working environment is calm and easy. Starbucks also allows for growth on the job as well as in someone’s personal life. However, working at Starbucks can be very stressful at times, and one has to deal with different sets of people. It ensures that all its employees achieve a good work-life balance which many of its employees enjoy about the employer. Although working at Starbucks can be stressful, the general experience of most employees is pleasing.


Which company invests more in its employees between, Starbucks and ILLY?

Starbucks invests more in its employees as they offer better benefits.

Which employees are likely to recommend their workplace to a friend, Starbucks, or ILLY employees?

Starbucks employees are more likely to recommend their workplace to a friend since they offer many benefits.

Which company values its employees more between, ILLY and Starbucks?

Starbucks values its employees more since it integrates them into the management.

Does ILLY provide better employee benefits than Starbucks?

No, Starbucks provides better benefits.

Does ILLY value its customers more than Starbucks?

Yes, it does.

Which company provides a better working environment between ILLY and Starbucks?

Starbucks provides its employees with a better working environment.

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