Is there a way to cancel Starbucks mobile order? (Can I get a refund on the Starbucks mobile order? + More about Starbucks mobile order)

Have you made a wrong order or selected the wrong pick-up station via the Starbucks mobile app, and you are wondering if you can change or edit the order? Well, is there a way you can cancel your Starbucks mobile order?

No, once you place your Starbucks mobile order, you cannot cancel or modify it. However, if you are not satisfied with the drinks or food, you can reach out to the baristas, and they will happily remake the order for you free of charge. Recently when commuting to work, I learned an important lesson concerning Starbucks mobile ordering. I usually order my coffee a few minutes before arriving at the office so I can pick it up when alighting the train, as there is a Starbucks store right on the corner of the block where my office is located. However, I accidentally placed my order at a different Starbucks location far from my destination. That is how I lost my 6 dollars, as the Starbucks customer services page notes that once you’ve placed your order, it cannot be cancelled or delayed.

What happens if you don’t pick up your Starbucks mobile order?

If you don’t pick up your mobile order, Starbucks will still count it as a purchase and not refund you. Starbucks ensures you have paid while making a mobile order before your order is prepared.

Can you edit a Starbucks mobile order?

No, unfortunately, Starbucks does not allow you to edit or cancel the order once it is placed. Therefore, when making an order via the Starbucks mobile app, you have to be careful when customizing your drinks or food and selecting your pick-up location. If you place an order at the wrong pick-up location, you will have to go to the location in order to get your order or lose your money. However, if you are not satisfied with the order, you can let Starbucks know, and they will make it right.

Can I get a refund on the Starbucks mobile order?

Yes, you can get a refund on your Starbucks mobile order. If you ordered food and drinks via the Starbucks mobile app and you are dissatisfied with them, you can inform Starbucks, and they will happily remake your order at no cost. However, Starbucks’ return policy is unclear if you can get a refund on food and drinks, but you are sure you will get a new order.

If it is merchandise, you will get a refund in the form of the original means of payment you used, except if you used a Starbucks card or PayPal for your payment. However, for Starbucks to process your refund, you must present an original purchase receipt. Furthermore, the return needs to be within 60 days of your purchase.

Does Starbucks mobile order notify when ready?

Yes, Starbucks mobile order will send you a push up notification once your order is ready. The app estimates your wait time when you order via Starbucks mobile ordering. Wait time varies according to store. Once you’ve placed your order, it cannot be cancelled or delayed.

How do Starbucks mobile order and pay work?

The Starbuck app allows customers to evade the line by placing an order earlier via the Starbucks app and going to the store to pick up their order once it is ready. To order using the Starbucks mobile app, open the app and turn on your location services. Click on the “Order” icon, which is at the bottom of the screen. Once you click the “Order” icon, you can go ahead and customize your order depending on your preferred food or drinks and add it to your shopping cart.

The next step is to select your pick-up Starbucks location. The app will then estimate your wait time. Starbucks encourages the use of the app by rewarding its customers with stars for every order they make via the app.

Can I place a mobile order without paying?

For Starbucks to process your order, you must have completed your payment using the registered Starbucks card via the mobile app. Starbucks’ baristas cannot prepare an order whose payment has not been made.

Can someone else collect my Starbucks mobile order on my behalf?

Once you place an order via the Starbucks mobile app, the barista will only process the order once the payment is made through the Starbucks card. Since the payment has already been made, someone else can pick up the order for you if you are busy.

Final thoughts

Starbucks mobile order is an efficient and convenient way to evade the line when you want foods and drinks from Starbucks. However, you have to be careful while placing the order as it cannot be edited or cancelled once placed.

FAQs

Can I pick up my mobile order inside Starbucks?

Yes, you can pick up your order inside Starbucks at the designated area, which has marked signage or in the Drive Thru.

Can you mobile order Starbucks for a specific time?

You can order ahead via the Starbucks website. Download the app, join, click on the Order Ahead icon, select the pick-up location, and place your order.

How do I select a pick-up location when making a Starbucks mobile order?

Once you click the “Order” icon, you will be redirected to the “Choose a store” page, where you can choose a Starbucks location near you.